Thank you for shopping at Chello Jewelry and Accessories. We’re committed to getting your order to you as quickly and safely as possible.
Processing Time:
Orders are processed within 1–3 business days. You’ll receive an email with tracking information once your package ships.
Shipping Times (U.S. Orders):
Standard shipping takes approximately 3–7 business days after processing.
Delivery times may vary depending on your location and carrier delays.
Shipping Fees:
FREE Standard Shipping on U.S. orders over $35
Flat rate of $4.99 for orders under $35
Tracking Your Order:
Once your order is shipped, you’ll receive a tracking number via email. If you have any issues, please email us at cellosmios@gmail.com
Lost or Stolen Packages:
Chello Jewelry is not responsible for lost or stolen packages marked as delivered. If this happens, please contact the shipping carrier directly or reach out to us—we’ll try our best to help.
Our Story
Built With Love & Hard Work
Hi, I’m Jackie, founder of Chello Jewelry.After years of working around the jewelry industry, I created Chello Jewelry with the dream of offering trendy, elegant pieces at affordable prices because I believe jewelry shouldn’t have to be expensive to make you feel beautiful and confident every day.
Thank you for supporting my small business and being part of this journey.